Frequently Asked Questions​

Check the most frequent questions and answers. If you don’t see an answer feel free to chat with us. Click the blue icon on the bottom right-hand side of the screen.

As long as the items and locations descriptions you provided to us and other details do not change, the rate will remain as quoted including all taxes. It’s guaranteed!

The majority of the time we charge a fixed rate based on the list of items and other details you entered into our form. For special circumstances we will charge by the hour. If would rather do an hourly rate that’s perfectly fine, just let us know!

Yes. We’ll supply pro-grade moving blankets, tape, shrink wrap, basic tools for furniture disassembly/assembly, and furniture dollies free of charge.

We can provide COI if it is required by your buildings’ management to perform a move.

We disassemble and assemble standard or folding bed frames for free! If any other bigger items need disassembly or assembly, fee may apply.